Manage your interpreters online! customer capabilities

Operating in the geographically diverse markets sometimes requires communicating with people who don't speak your language, and TELELANGUAGE's reliable, cost-efficient and customized solutions will meet your unique language interpretation needs.

TELELANGUAGE allows you to communicate instantly with people whose English is poor or non-existent. Offered on a demand basis using a regular telephone line, our service is available around the clock, 365 days a year .

E-BUSINESS PLATFORM
CUSTOMER CAPABILITIES
INTERPRETER CAPABILITIES

Customer expectations are continually increasing and evolving. As more companies strive to give customers what they want, flexibility and service have become a critical differentiator between you and your competition. Below are some of the advanced capabilities your customers will have using e-business platforms:

One-click access to request, cancel, update and view scheduled appointments in real time
Ability to verify if an interpreter is assigned to an appointment, view the name of the interpreter, and give real-time feedback after the appointment

One-click access to current and archived invoices

Option for self-service or assisted service
Ability to browse through signed appointment forms online
Intelligent interpreter assignment based on interpreter skills, qualifications, certifications and geographic service area
Ability to create and view online interpreter usage reports based on predetermined parameters such as department, date, service name, language, location, etc.
Online search functions for all appointments by services name, language, location, requesting person, telephone number, etc.
Multi-level online access for people within your customers' organization
Automatic notification of appointment cancellations; and
True Internet architecture that means unlimited 24/7/365 access to information from anywhere

Telephonic Interpretation Demo

Customer Tutorial
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