E-Business Platform e-business

Today, Telelanguage is the industry's only provider of a true web-based application that administers and tracks customer, interpreter, employee, and management interactions online.

The Telelanguage e-business platform is designed specifically for language service companies to better manage their relationships and communications with each of these groups.

E-BUSINESS PLATFORM
CUSTOMER CAPABILITIES
INTERPRETER CAPABILITIES

Our platform integrates the flow of information amongst customers, interpreters, employees and managers, and provides the management framework through which every communications event is intelligently routed and tracked throughout the organization.

Advantages of this e-business platform include:

Better managing all customer, interpreter and employee information, and interactions
Intelligent enterprise-wide data sharing and routing
Real-time viewing of interpreter requests and invoice information
Browsing and editing assigned or unassigned appointments
Conveniently viewing invoices and signed appointment forms online
Providing customer and interpreter access to the online database which reduces calls and lowers overhead
Featuring a single point of configuration and administration for more simplified management
Presenting a single image of your company to the customer, regardless of contact point
Helping employees and interpreters to understand their role in "the big picture"

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Interpreter Management Platform
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